Privacy Policy for California Eagle Escrow

1. Introduction

Welcome to California Eagle Escrow, Inc. ( "California Eagle Escrow," "we," "us," or "our"). We are committed to protecting the privacy and security of the personal information of visitors to our website and users of our services. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Site, including when you use our online forms to inquire about or initiate escrow services.

Please read this Privacy Policy carefully. By using the Site, you agree to the terms of this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not access the Site.

We reserve the right to make changes to this Privacy Policy at any time and for any reason. We will alert you about any changes by updating the "Effective Date" of this Privacy Policy.

2. Information We Collect

We may collect information about you in a variety of ways. The information we may collect on the Site includes:

A. Personal Data You Provide to Us:

We collect personally identifiable information that you voluntarily provide to us when you fill out forms on our Site, such as the "Start Your Escrow" form or the general contact form. This information may include:

Your Contact Information:

• Full Name
• Email Address
• Phone Number

Transaction Details:

• Service Type requested
• Property Address (optional for some service types)
• Transaction Amount
• Number of Properties involved (for Bulk Sales)
• Preferred Closing Date/Timeline

B. Automatically Collected Information:

When you access the Site, we may automatically collect certain information about your device and usage, including:

• Usage Data
• Device Information
• Cookies and Tracking Technologies

3. How We Use Your Information

We may use information collected about you via the Site to:

• Initiate and process your request for escrow services
• Communicate with you regarding your escrow transaction or inquiries
• Coordinate with other parties involved in the transaction
• Respond to your comments, questions, and requests
• Provide customer support
• Comply with legal and regulatory requirements
• Monitor and analyze usage and trends
• Maintain security and prevent fraud

4. Legal Basis for Processing

We process your personal information based on:

• Performance of a Contract
• Legitimate Interests
• Legal Obligation
• Consent

5. Disclosure of Your Information

We may share your information in the following situations:

• By Law or to Protect Rights
• Third-Party Service Providers
• Parties to the Escrow Transaction
• Governmental and Regulatory Bodies
• Business Transfers

We do not sell your personal information.

6. Security of Your Information

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

7. Cookies and Tracking Technologies

We may use cookies, web beacons, tracking pixels, and other tracking technologies on the Site to help customize the Site and improve your experience. Most browsers are set to accept cookies by default. You can usually choose to set your browser to remove or reject cookies, but be aware that such action could affect the availability and functionality of the Site.

8. Data Retention

We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy, including for the duration of your escrow transaction and as required to comply with our legal obligations, resolve disputes, and enforce our agreements.

9. Your Privacy Rights (California Residents)

If you are a resident of California, you have specific rights regarding your personal information under the California Consumer Privacy Act (CCPA) as amended by the California Privacy Rights Act (CPRA). These rights include:

• Right to Know
• Right to Delete
• Right to Correct
• Right to Opt-Out of Sale/Sharing
• Right to Limit Use of Sensitive Personal Information
• Right to Non-Discrimination

10. Children's Privacy

Our Site and services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have inadvertently collected personal information from a child under 18, we will take steps to delete such information promptly.